02. Customer Communication – Automate Your Franchise (Archives)

02. Customer Communication – Automate Your Franchise (Archives)

Automate Your Franchise – Podcast Archives

In my previous life, I was the host of The Automate Your Franchise Podcast, a podcast focused on helping franchise owners systematize and automate their business so that it could thrive without them. After a few months of the show, I soon realized that I was helping more than just franchise owners which caused the creation of The Business Owner’s Freedom Formula Show.

With that being said, the content is still relevant and the interviews are still rocking! Check out all of our episodes via the link below to archive.org.



Today we go over strategies to create an army of raving fans that will go to bat for you and grow your business. We’ll discuss different ways to engage them and best practices to respond to them.

What You’ll Learn

  • Be #1 in your space in customer service
  • Respond to all customer inquiries by end of day
  • Some customers just want to be heard – listen!
  • Be proactive in your communication
  • Pick up on FAQ’s and create email campaigns around these questions
  • Enthusiasm and appreciation goes a loooong way

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